Skip to main content

Last updated: 12 September 2025

Introduction

IQ Digital Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website iq-digital.co.uk or interact with us.

Who we are

IQ Digital Limited is a company registered in England and Wales (company number 06934428) with its registered office at Admirals Offices, Main Gate Road, The Historic Dockyard, Chatham, Kent, ME4 4TZ. Our VAT number is 194978338. If you have questions about this policy, you can contact us at hello@iq-digital.co.uk.

Information we collect

When you use our website or contact us, we may collect the following information:

  • Identity and contact details such as name, company, email address and phone number.
  • Technical information such as IP address, browser type, device type and operating system.
  • Usage information including how you use our website, pages viewed and links clicked.
  • Marketing and communications preferences.

How we collect information

We collect personal data in several ways:

  • Directly from you when you complete forms on our website, subscribe to newsletters, contact us by email or phone, or engage our services.
  • Automatically as you interact with our website through cookies, server logs and similar technologies.
  • From third parties such as analytics providers or advertising platforms.

How we use your information

We use the information we collect to:

  • Provide and manage our services.
  • Respond to your enquiries and requests.
  • Send you updates, insights or marketing communications where you have opted in.
  • Analyse and improve our website, services and marketing.
  • Comply with legal and regulatory obligations.

Legal bases for processing

We rely on the following legal bases to process your personal data:

  • Performance of a contract with you or to take steps at your request before entering into a contract.
  • Compliance with legal obligations.
  • Our legitimate interests in running our business, improving services and marketing to clients and prospects.
  • Consent, where required, for sending electronic marketing communications or placing non-essential cookies.

Sharing your information

We do not sell your personal data. We may share your information with trusted third parties including:

  • Service providers who help us deliver our website, IT, analytics, email and marketing services.
  • Professional advisers including lawyers, bankers, auditors and insurers.
  • Regulators, government bodies or law enforcement where legally required.

International transfers

Some of our service providers may transfer your personal data outside the UK and EEA. Where this happens, we ensure appropriate safeguards are in place such as standard contractual clauses.

Data retention

We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting or reporting requirements. Retention periods vary depending on the nature of the data.

Your rights

Under data protection law you have rights including:

  • The right to access the personal data we hold about you.
  • The right to request correction of inaccurate or incomplete data.
  • The right to request erasure of your personal data.
  • The right to object to or restrict processing in certain circumstances.
  • The right to data portability.
  • The right to withdraw consent where we rely on consent.

To exercise these rights, contact us at hello@iq-digital.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies

Our website uses cookies and similar technologies to distinguish you from other users, provide functionality, and improve performance. For more details, please see our separate Cookie Policy.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please check back regularly.

Contact us

If you have questions about this Privacy Policy or how we handle your personal data, please email us at hello@iq-digital.co.uk or write to our registered office above.

Disclaimer: This Privacy Policy is provided for information only and does not constitute legal advice. Please ask a qualified solicitor to review before publishing.